In compliance with Google Play and app store guidelines, Top Jump provides players full control over their account data and leaderboard history.
When you request account deletion, the following data is permanently removed:
Go to Settings → Account → Delete Account inside the game. This immediately deletes your Firebase account and all associated cloud data.
Send an email to support@top-jump.com with the subject line "Account Deletion Request". Include your in-game username or the email address associated with your Google Sign-In.
To reset local progress without deleting your cloud account, clear your browser storage/cache or uninstall the app from your device.
Processing Time
Email-based deletion requests are processed within 48 business hours. In-game deletion is immediate.
Contact: support@top-jump.com